Automation solutions for service technicians. Works with all your existing solutions and CRMs.
Any field sales manager worth their salt knows the importance of using an automated field service management tool. There are just so many ways an FSM solution can change the way a business operates.
Any manager knows that - field service solutions like Fieldproxy change the game for organisations big and small. FSM software entirely transform the way a business operates - from increasing productivity to saving time to boosting revenue and customer satisfaction and much more. The difference between using an automated tool for your field management needs and using a traditional one is like night and day.
That being said, no FSM software can be a perfect solution for your business. For instance, Let's take one of the top players in the industry for field service management - Zuper Pro
Although Zuper Pro provides a great platform for behavioural monitoring, sophisticated UI, and customised report generation, it lacks certain elements that make the price tag appear questionable. That aside, there are still a few tiny details that are missed here and there, that just drive Zuper Pro customers insane.
We’ll get into all of that in a bit, but we have to answer one question first - there has to be a better alternative to Zuper Pro right? Yes, there is, and in this article, we’re going to pick apart why Fieldproxy is the better alternative to Zuper Pro.
Zuper is a Field Service and Customer Management Platform that digitizes, automates and optimizes your services. You can offer on-demand customer experiences by making the best use your field workforce and Zuper. And while this may look great for you on the surface, we will get into why you might want to evaluate all your options before making Zuper your choice of field service management software.
Fieldproxy is a full-featured software solution for field teams, with a mobile app that helps managers and teams from retail, pharmaceuticals, FMCG, construction, and solar industries to collect data in a structured manner. Managers can efficiently create tasks from a web-based dashboard and assign them to the agents on the field. You can also manage field service details and activity using Fieldproxy. The app is powered by advanced AI solutions that suggest the right tasks for the right technicians at the right time.
Fieldproxy’s feature-rich cloud-based application brings all your field tasks under one roof with the most interactive web application and highly capable mobile app. The heavy-duty software provides ample features like:
The field service management software market is riddled with dozens of tools that claim to offer great services. Not many live up to their reputation, however, and it becomes a tedious job for small businesses to choose a proper field service monitoring tool for their organisation that’s affordable, customisable, and a hundred per cent tailored to suit their needs.
For business owners, the process of monitoring their field services’ activities can be daunting. After all, it is a matter of the company’s growth as well as the field service’s privacy. Getting a field service tracking tool can help in such cases.
Some businesses have found that investing in a field service management tool can help them save thousands of dollars. But that only matters if you get a proper tool for your management needs. Zuper Pro is a great tool, but it is limited in many areas, so what’s the alternative? One word: Fieldproxy.
There are only a handful of companies that do a better job than Zuper Pro at field service management. They’re easy to use applications. However, they cannot thoroughly customise how field services will be tracked, and to what degree. So essentially, you’re not in control of how much data about your field services is being tracked.
Fieldproxy is one of the best field sales management software out there in the market today. It helps users with a complete, no-code build of a product, from the ground up, which enables you to build a field service management system that works around your business, and is tailored to it specifically.
UAM is one of the most requested features by any manager of an organisation, and for good reason. Especially with the present work from home conditions, the only way of knowing whether or not your field service is at its best is to have a user activity monitoring system in place.
Zuper Pro does a great job in collecting user data and allows for tracking and analyzing your field services from one place. It is really useful for handling multiple users effectively.
Fieldproxy also allows for easier field service monitoring and reminds you when and where users might be lacking and need some guidance. This makes it easier for field service management and while Leadsquared offers a similar feature, Fieldproxy is cheaper and more user-friendly.
The dashboard view primarily aims to provide users with an overview of your current users and accessibility options.
For Zuper Pro, we have a collection of everything related to each user, including data breaches and policy violations.
Every team metric that has been gathered to date will be ready for viewing in the dashboard. Managers will be able to get all the detailed insights specifically for each activity in progress, which most field service management software miss out on. You also get detailed user analysis, which is very useful in handling your field services and getting in touch with slower-performing field services.
Customization is a crucial part of field service management because it lets businesses help themselves stand apart from the crowd. Both Zuper Pro and Fieldproxy deal with customization in different ways.
While in Zuper Pro you have limited control over what is recorded, Fieldproxy offers much more customization and accessibility.
Though these features might appear very fulfilling at first, there are a few major drawbacks with Zuper Pro, which does not make it a compelling solution for most teams that are looking for an all-in-one field service management software. This is where Fieldproxy comes in.
What do you do when you deliver wrong or defective products to your customers by mistake? Simple. You replace it. This is exactly what you should do when you choose the wrong field service management software. You should go for better alternatives. And the best Zuper Pro replacement is Fieldproxy
In a nutshell, Fieldproxy is a product that helps managers and teams of HVAC, Solar energy, Internet service Provider, electrical service, Pest control, FMCG, FMCD and more.. to collect data from the field in a structured format. Managers can create tasks through a web dashboard and assign tasks to agents on the field.
Apart from this, Fieldproxy helps you manage, build, and maintain field services through its no-code solution, with only workflows. It is a very effective field sales management software. Let us now look at what better features this tool offers.
With Fieldproxy as your field service management solution, your service team reaches your customers at the right time with the right field services to help you drive more sales. It helps your force to build personalized experiences and stand out from the competition.
You also have optimum task distribution, that helps in dynamic rule-based allocation of service tasks so that the service reps are only assigned task based on their existing workload and their likelihood to close a service in one visit. Similarly, with proper field service management software in place, you get more done with minimum effort, save a lot of time in the process, and retain a greater number of clients. This leads us to our next major benefit.
Fieldproxy allows your sales force to find all the field data in a single place. Moreover, with features like real-time live location tracking one can know the effective time spent in the field by their salesmen. Hence it helps,s track and improve any field agent’s productivity and build better customer relationships.
Fieldproxy is no doubt a better alternative than apps like Zuper Pro because of multiple reasons. It also solves problems such as lack of customization, which we’ve discussed before extensively. Fieldproxy has options through which one can visualize and manage their entire field service pipeline.
Moreover, one can easily track the progress of his/her field services across multiple stages. Features like complete Field service automation take all your load and you never have to manually intervene in the entire process once you set it up.
Zuper Pro has a free version that most small-scale businesses can use as field service management software. However, it is severely limited, with not much room for customization and a simple yet less-useful mobile app. The prices go from $50 USD per month per user - for the more basic plan with an added analytics functionality - to $255 per month per user for enabling integrations.
On the other hand, Fieldproxy has a fixed fee with no hidden costs; The quality of the app speaks for itself. They have plenty more features and everything is crystal clear and transparent.
Moreover, Fieldproxy has real-time live support, including support over WhatsApp. It is an all-in-one tool to manage your field team's operations. Whether you manage a 5 member field team or a 500 member field team - the pricing is all the same. The tool adapts as you scale and grows your business.
You can always get a free trial with Fieldproxy as well as book a demo to understand more about the product. For your field service software management needs, Fieldproxy is the way to go.
Book a free demo and improve your field service management teams with just in 5 steps.
One of the key features of Fieldproxy is its ticket management system. With this feature, businesses can create, assign, and manage tickets, ensuring that issues are resolved quickly and efficiently. This means that customers get the service they need, and businesses can maintain their reputation for quality customer support.
Another important aspect of Fieldproxy is its job scheduling feature. With this tool, businesses can schedule jobs and assign them to field teams in real-time. This helps ensure that the right team is on the job at the right time, which can save businesses time and money.
Fieldproxy also offers a mobile application that allows field teams to generate quotes and estimates on the go. This feature is particularly useful for businesses that operate in industries where quotes and estimates are necessary, such as construction or landscaping. With this feature, businesses can provide accurate quotes to their customers quickly and easily.
In addition to generating quotes and estimates, the Fieldproxy mobile application also allows businesses to raise invoices and facilitate payment collections through integrations with popular payment gateways. This can help businesses get paid faster and with less hassle.
With features like customer happiness index, and historical customer data, ensure your customers are always satisfied with your products and services. Know exactly how your customers operate and provide better quality services.
Fieldproxy’s easily-presentable data dashboards and reports allow managers to make sense of all the data their field teams collect, in real time. Create, curate, and manage different dashboards and reports to help make better data-backed decisions for your service teams.