What Features Should You Look For In Your Delivery Management Software?

What's On This Page?

• Introduction
• Resource and Dispatch Management
• Automated Delivery Scheduling
• Route Optimization & Real-Time Tracking
• Customization, Customer Experience, and Seamless Integration
• Detailed Reports and Analytics
• How Fieldproxy Can Help Your Field Team Business

Introduction

Delivery management software such as Fieldproxy empowers drivers with a powerful mobile app through which logistics stakeholders can manage job allocation, routing, and delivery sequence, and also ease real-time communication with customers.

Let us look at all ways such delivery logistic software can help

• Resource and Dispatch Management
• Automated Delivery Scheduling
• Route Optimization & Real-Time Tracking
• Customization, Customer Experience, and Seamless Integration
• Detailed Reports and Analytics

Resource And Dispatch Management

With software such as Fieldproxy, which has solutions built specifically for Resource and Dispatch Management. An automated allocation & routing feature by delivery management systems like Fieldproxy helps your on-ground team to deliver a superior experience to your customers.

Automated Delivery Scheduling

It is mostly very time-consuming and involves a lot of manual labor and paperwork. You can eliminate it all by using suitable #deliverymanagement software. This will also help you allocate deliveries according to the capacity in terms of unit and weight. It customizes delivery run sheets and pushes data onto the delivery agent app as well.

Route Optimization & Real-Time Tracking

Route optimization helps in timely deliveries and real-time tracking gives you continuous updates on your in-transit shipments. That being said, software like Fieldproxy also helps you enhance your delivery services with end-to-end route planning. And automated dispatch and real-time tracking.

Customization, Customer Experience, and Seamless Integration

Delivery management software like Fieldproxy is built with an intuitive design for operations managers to use with ease. The entire Delivery routing system can be seen and it helps in coordinating with the end customer to give the details about their delivery.

Detailed Reports and Analytics

Fieldproxy provides this feature to its users. You can log in to check trip summaries, analytics surveys, and other reports. Such organized reports can help to predict budget and future planning

And that's not all. With Fieldproxy, you can do so much more. Book a FREE demo and improve your field sales teams with just a few clicks today.

How Fieldproxy Can Help Your Field Team Business

As businesses expand and operations grow more complex, managing field teams can be a daunting task. From managing tickets to scheduling jobs and everything in between, keeping track of everything can be time-consuming and inefficient. That's where Fieldproxy comes in - an end-to-end field team management solution that aims to simplify these tasks and streamline operations.

Ticket Management Solutions

One of the key features of Fieldproxy is its ticket management system. With this feature, businesses can create, assign, and manage tickets, ensuring that issues are resolved quickly and efficiently. This means that customers get the service they need, and businesses can maintain their reputation for quality customer support.

Schedule Jobs For Field Agents

Another important aspect of Fieldproxy is its job scheduling feature. With this tool, businesses can schedule jobs and assign them to field teams in real-time. This helps ensure that the right team is on the job at the right time, which can save businesses time and money.

Generate Quotes And Estimates

Fieldproxy also offers a mobile application that allows field teams to generate quotes and estimates on the go. This feature is particularly useful for businesses that operate in industries where quotes and estimates are necessary, such as construction or landscaping. With this feature, businesses can provide accurate quotes to their customers quickly and easily.

Raise Invoices And Collect Payments

In addition to generating quotes and estimates, the Fieldproxy mobile application also allows businesses to raise invoices and facilitate payment collections through integrations with popular payment gateways. This can help businesses get paid faster and with less hassle.

Collect Valuable Customer Feedback 

With features like customer happiness index, and historical customer data, ensure your customers are always satisfied with your products and services. Know exactly how your customers operate and provide better quality services.

Dashboards And Reports

Fieldproxy’s easily-presentable data dashboards and reports allow managers to make sense of all the data their field teams collect, in real time.

Create, curate, and manage different dashboards and reports to help make better data-backed decisions for your service teams.

Make a data-backed decision today. Fieldproxy is trusted by 170+ clients and used by over 50,000+ agents all over the globe Click Here To Get Free Demo

Closing Thoughts

So why should businesses consider Fieldproxy? With its comprehensive set of features, Fieldproxy can help businesses save time, streamline operations, and improve customer satisfaction. And with a free demo available, there's no reason not to give it a try.

If you're looking for an end-to-end field team management solution that can help you manage tickets, schedule jobs, generate quotes and estimates, raise invoices, and collect payments while also providing customer feedback support, then Fieldproxy might be the solution for you. Book a free demo today to see how Fieldproxy can help your business improve its operations and customer satisfaction.