Automation solutions for service technicians. Works with all your existing solutions and CRMs.
The field service agent role has become a crucial one for any company. A job that's very hard to fill. These agents handle customer service, and they are the first point at which customers experience a company’s brand. It's challenging and stressful and many field service agents quit within their first year. Thankfully, the agent training software has made it possible for agents to work more efficiently. The best digital training software for new agents can enable you to learn relevant information in a way that is efficient and engaging. This is why many companies have started investing in software solutions that can help them train their field service agents effectively. It is important that field service agents are trained properly. Many businesses have failed to train their field service agents properly and have ended up paying the price.
In this blog, we discuss some of the most popular field service agent software solutions and how they help you train the perfect agent.
Achieving success in your retail business depends heavily on onboarding your sales agents effectively. By making the process super-easy and completely connected, you can be sure that your agents will be up and running smoothly in no time.
you can automate checklists and the entire agent onboarding process to digitally request the correct information, so the agent can complete it on their time and from the convenience of their mobile device or computer, streamlining the process and ensuring nothing is missed.
Get an overview of how your business performs, See what activities, time slots, and days perform better, Get reports for each of your instructors and follow up on pending payments.
Get visibility into your field team's performance, and you will be able to see exactly where they can improve, how well they're performing, and how their contributions can skyrocket the entire team. Your on-ground agents can view recorded data in real-time dashboards and generate reports on the go.
Integrate with your existing HRMS, CRM, and ERP solutions to automatically assigned based on location and agent availability. You can even dynamically assign tasks based on priority, specific teams, or even individual users.
How can you do this?
Here is a detailed video of how to use Fieldproxy’s location management solution.
Fieldproxy - a one-stop solution to all your field service and employee tracking needs. With Fieldproxy, you can easily
And that's not all. With Fieldproxy, you can do so much more. Book a free demo and improve your field sales teams with just a few clicks today