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Collecting feedback in one place can help you improve your offerings and better serve your customer base.
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By collecting and analyzing feedback in real-time, you can identify trends and patterns that can help you make informed decisions about your products, services, and overall customer experience. Fieldproxy allows you to stay ahead of the competition by adapting quickly to changing customer needs and expectations.
Continually improve your products and services based on customer feedback. By identifying areas where you can make improvements, you can enhance the overall quality of your offerings and increase customer satisfaction. Fieldproxy helps you stay relevant and competitive by keeping your products and services aligned with your customer's evolving needs.
Target the right customers by understanding their preferences and pain points. By collecting feedback from your existing customers, you can identify the characteristics of your ideal customer and tailor your marketing efforts accordingly. Fieldproxy helps you attract more of the right customers while reducing the likelihood of attracting the wrong ones who may not be a good fit for your business.
Fieldproxy is a Field Service Management tool that caters to all different aspects of Field service in one place. Creating workflows for assigning tasks, attendance, scheduling jobs, monitoring field service agents or technicians, reporting, collaboration, and customer feedback - all at one place ensures efficiency and quality of customer experience.
Fieldproxy helps teams build end-to-end no code solutions through simple drag-and-drop workflows. Absolutely zero coding knowledge needed, and you get a solution that's unique to your business.
Fieldproxy works for almost any business use case that you can think of - be it a debt collection checklist for your field collection agents, or a product catalogue of all the medical equipment your pharma sales agents are pitching to hospitals, or a distributor validation and verification process for your FMCG dealers - the only limit is your imagination.
If you believe that setting up an entire workflow by yourself - which only takes two minutes - is a bit hectic, we've got your back. Fieldproxy also comes with its own library of 60+ easily customizable templates, that you can implement for your organization with just one click.
Stuck somewhere and don't know who to go to? Don't worry. Fieldproxy has a comprehensive collection of help docs that guide you step by step through the product, what to do, how to do it, and where you can seek additional help.
With the enterprise plan you get a dedicated customer success manager, along with chat and call support.
