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Crush SLA Metrics And Redefine Exceptional Customer Service

Fieldproxy enables faster issue resolution times with automated ticket and escalation management solutions

Who we work with

There's A Reason
We Have Amazing Clients

Fieldproxy is trusted by 100,000+ field service technicians across 150+ countries around the world.

We help service teams realize their full potential. And that is why the best businesses in the world trust us.

See how Fieldproxy has impacted service teams around the globe and yielded maximum ROI across all their major service KPIs

AI Powered Ticket Management Workflows

Do not keep the customer waiting - automatically convert your existing knowledgebase into actionable solutions for L1 tasks.Save over 30% in operational costs by eliminating breakdown visits for simpler use cases

Increase Response Rates With Automated Service Scheduling

With automated notifications and customer alerts, stay on top of preventive maintenance, annual maintenance contracts, and scheduled services ahead of time. Get Fieldproxy today!

Smart Scheduling To Decrease Escalations

OTP-based trigger notifications for installations along with easy scheduling and rescheduling options for managers

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