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Thank you!

Hi Tapan,


Does Festo consider after-sales service a cost centre instead of a revenue driver? We are here to change that.


I noticed a review posted about the after sales experience of Festo online. Below is what they say:




Did you know?

A great after sales experience increases your repeat rate by 25% and provides an RoI of 3x on the cost of servicing them.

After sales service is an opportunity to delight your customer - and Fieldproxy helps you provide them a great experience at the click of a button.

Say NO to any more negative reviews like the above


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The Go-To Solution For
Service Organizations Is Fieldproxy

Transform Your Service Businesses With Fieldproxy

From home and commercial projects to routine maintenance and emergency repairs – Fieldproxy has a completely customizable solar business management software that helps you streamline mundane tasks so you can focus on what matters.

Prioritize And
Manage Urgent Requests


Prioritize tickets based on urgency, importance, or other criteria, so your field team can focus on the most critical tasks first.

With a clear understanding of which tickets require immediate attention, your field team can work more efficiently and ensure that nothing falls through the cracks.

Task History
And Agent Activity Information


Enables seamless communication between managers and field teams, and other stakeholders involved in the ticket management process.

Whether it's assigning tickets to specific team members, sending updates on ticket status, or communicating with clients directly, effective communication is essential for ensuring that everyone is on the same page and that tickets are resolved as quickly and efficiently as possible.

Create And
Manage Jobs And Tickets


Track the time spent on each ticket, enabling you to better understand your team's productivity and identify areas for improvement.

With Fieldproxy, you can easily monitor progress on each ticket, identify bottlenecks or areas where more resources may be needed, and optimize your team's workflow to maximize efficiency and productivity.

More Fieldproxy Features

Contract/License Management
Fixed Asset Management
Inventory Control
Job Management
Preventive Maintenance
Equipment Management
Visit Plan Optimization
Work Order Management
Bid Management
Live Activity Dashboards
Booking Management
Calendar Sync and Management
Agent Route Scheduling
Project Billing
Commercial Inspection Software
Quotes and Estimate Generation
Field Payment Collection
Alerts and Notifications

Some Free Field Service Resources

Frequently asked questions

Still feeling unsure? More questions? These might help!
What is fieldproxy?

Fieldproxy is a Field Service Management tool that caters to all different aspects of Field service in one place. Creating workflows for assigning tasks, attendance, scheduling jobs, monitoring field service agents or technicians, reporting, collaboration, and customer feedback - all at one place ensures efficiency and quality of customer experience.

How does fieldproxy work?

Fieldproxy helps teams build end-to-end no code solutions through simple drag-and-drop workflows. Absolutely zero coding knowledge needed, and you get a solution that's unique to your business.

What kind of solutions can I build with Fieldproxy?

Fieldproxy works for almost any business use case that you can think of - be it a debt collection checklist for your field collection agents, or a product catalogue of all the medical equipment your pharma sales agents are pitching to hospitals, or a distributor validation and verification process for your FMCG dealers - the only limit is your imagination.

What if I don't want to build a complete workflow by myself?

If you believe that setting up an entire workflow by yourself - which only takes two minutes - is a bit hectic, we've got your back. Fieldproxy also comes with its own library of 60+ easily customizable templates, that you can implement for your organization with just one click.

Where can I find help related to creating and managing workflows?

Stuck somewhere and don't know who to go to? Don't worry. Fieldproxy has a comprehensive collection of help docs that guide you step by step through the product, what to do, how to do it, and where you can seek additional help.

Do you offer customer support?

With the enterprise plan you get a dedicated customer success manager, along with chat and call support.