Automation solutions for service technicians. Works with all your existing solutions and CRMs.
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From home and commercial projects to routine maintenance and emergency repairs – Fieldproxy completely customizable business management software helps you automate mundane tasks so you can focus on what matters.
Internet service provider managers need to be able to create, assign, and manage work orders from multiple locations, in real-time.
The FSM tool should allow for the easy creation and management of invoices and estimates, as well as the ability to integrate with accounting software.
The FSM tool should enable construction companies to generate reports on various aspects of their operations, such as project costs, resource utilization, and timeline adherence.
Techinicans should be able to access customer information, work orders, and job details on their mobile devices.
Enjoy seamless internet connectivity with a reliable internet service provider that offers high-speed internet, 24/7 customer support, and flexible plans tailored to your needs.
Enhance your efficiency and stay organized with our advanced ticket management system. Creating tickets, prioritizing urgent requests, and effortlessly accessing the complete history.
Giving your field technicians the ability to manage inventory on-the-go. Ensure your resources are where they need to be with real-time stock updates and inventory management.
Optimizes your technician's GPS location and tracks time and mileage, helping you save on fuel and payroll costs while keeping your customers informed and updated on job progress.
Collect payments from your clients when they are in the field. Your technician can accept card payments using their smartphones, which makes the field collection process much faster.
Notification function, which will notify the manager when an agent complete a task. This feature is essential for the manager to manage the work of the agents.
With completely customizable, infinitely scalable dashboards and reports, managers will be able to keep a 360 degree view of their organization and make data driven decisions
Fieldproxy provides internet service provider companies with a comprehensive field service management solution that enables them to dispatch technicians more efficiently, provide real-time updates to customers, and optimize resource allocation. This can help improve customer service by reducing downtime and improving response times.
Yes, Fieldproxy includes a GPS tracking feature that allows you to see the real-time location of your internet service provider technicians in the field. This feature can help you optimize routes, dispatch technicians more efficiently, and ensure that they are staying on schedule.
Fieldproxy takes data security very seriously and uses industry-standard encryption and authentication protocols to protect your data. All data is stored on secure servers and access is restricted to authorized personnel only.
Yes, Fieldproxy is highly customizable and can be tailored to meet the unique needs of your internet service provider business. Our team can work with you to configure the platform to fit your workflows, reporting requirements, and other specific needs.
Fieldproxy is designed to integrate seamlessly with a wide range of software systems commonly used in the internet service provider industry. Our team can work with you to ensure that your existing systems are integrated with Fieldproxy in a way that maximizes efficiency and minimizes disruption.
With the enterprise plan you get a dedicated customer success manager, along with chat and call support.