Automation solutions for service technicians. Works with all your existing solutions and CRMs.
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Streamline your FMCG business with Fieldproxy's FSM software. Fieldproxy provides features such as scheduling, dispatching, real-time tracking, communication, performance tracking, and documentation of work done.Get Free Demo
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From home and commercial projects to routine maintenance and emergency repairs – Fieldproxy completely customizable business management software helps you automate mundane tasks so you can focus on what matters.
FSM software should enable pest control companies to schedule, dispatch, and reassign appointments in real-time.
The FSM tool should allow for the easy creation and management of invoices and estimates, as well as the ability to integrate with accounting software.
The FSM tool should enable construction companies to generate reports on various aspects of their operations, such as project costs, resource utilization, and timeline adherence.
Technicians should be able to access customer information, work orders, and job details on their mobile devices.
Drive growth for your fast-moving consumer goods (FMCG) business by leveraging data-driven insights that reveal consumer trends, optimize pricing strategies, and enhance supply chain management.
Enhance your efficiency and stay organized with our advanced ticket management system. Creating tickets, prioritizing urgent requests, and effortlessly accessing the complete history.
Giving your field technicians the ability to manage inventory on-the-go. Ensure your resources are where they need to be with real-time stock updates and inventory management.
Optimizes your technician's GPS location and tracks time and mileage, helping you save on fuel and payroll costs while keeping your customers informed and updated on job progress.
Collect payments from your clients when they are in the field. Your technician can accept card payments using their smartphones, which makes the field collection process much faster.
Notification function, which will notify the manager when an agent complete a task. This feature is essential for the manager to manage the work of the agents.
With completely customizable, infinitely scalable dashboards and reports, managers will be able to keep a 360 degree view of their organization and make data driven decisions
Fieldproxy enables FMCG companies to optimize their field service operations, reducing costs associated with travel time, unnecessary service calls, and inefficient resource allocation. By automating many routine tasks, Fieldproxy also frees up technicians to focus on higher-value activities.
Fieldproxy has inventory management features that enable FMCG companies to track stock levels, including real-time updates on parts usage and availability. This helps ensure that technicians have the necessary parts and tools to complete repairs on the first visit, reducing service time and improving customer satisfaction.
Fieldproxy provides FMCG companies with tools to standardize service delivery, including checklists, best practices, and training materials. This helps ensure that technicians follow consistent procedures and deliver high-quality service, regardless of their location.
Fieldproxy has features that enable FMCG companies to adhere to industry regulations and standards, such as tracking maintenance schedules, ensuring that technicians have proper training and certifications, and documenting all work performed for quality control and compliance purposes.
Yes, Fieldproxy has customer feedback features that enable FMCG companies to gather and analyze customer feedback, including ratings and reviews. This can help companies identify areas for improvement, address customer concerns, and enhance overall customer engagement and loyalty.
With the enterprise plan you get a dedicated customer success manager, along with chat and call support.