
Automation solutions for service technicians. Works with all your existing solutions and CRMs.
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Simplify your facility management tasks with a powerful, cloud-based software solution. Fieldproxy helps you manage your maintenance requests, work orders, inventory, and more with ease.
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From home and commercial projects to routine maintenance and emergency repairs – Fieldproxy completely customizable business management software helps you automate mundane tasks so you can focus on what matters.
Facilities management requires tracking and maintaining assets across multiple locations. The FSM software should allow for the creation of a centralized database that includes asset details, maintenance schedules, and repair histories.
FSM software should enable facilities managers to create and manage preventive maintenance schedules, with alerts and notifications for upcoming and overdue tasks.
Facilities managers need to be able to create, assign, and manage work orders from multiple locations, in real-time.
The FSM tool should enable construction companies to generate reports on various aspects of their operations, such as project costs, resource utilization, and timeline adherence.
Enhance your efficiency and stay organized with our advanced ticket management system. Creating tickets, prioritizing urgent requests, and effortlessly accessing the complete history.
Giving your field technicians the ability to manage inventory on-the-go. Ensure your resources are where they need to be with real-time stock updates and inventory management.
Optimizes your technician's GPS location and tracks time and mileage, helping you save on fuel and payroll costs while keeping your customers informed and updated on job progress.
Collect payments from your clients when they are in the field. Your technician can accept card payments using their smartphones, which makes the field collection process much faster.
Notification function, which will notify the manager when an agent complete a task. This feature is essential for the manager to manage the work of the agents.
With completely customizable, infinitely scalable dashboards and reports, managers will be able to keep a 360 degree view of their organization and make data driven decisions
Facilities FSM (field service management) refers to the use of technology and software to manage and optimize the operations of facilities management teams. This includes tasks such as scheduling and dispatching technicians, tracking work orders, and managing inventory and assets.
FSM software offers a number of benefits to businesses, including improved scheduling and dispatching, real-time visibility into field operations, enhanced customer service, and increased efficiency and productivity.
The challenges of field service management include managing a remote workforce, scheduling and dispatching technicians efficiently, tracking inventory and assets, and ensuring customer satisfaction.
The best software for facilities management depends on the specific needs and requirements of the business. Some popular options include Fieldproxy, IBM Maximo, and ServiceNow.
Best practices for facilities management include optimizing maintenance schedules, regularly tracking and managing assets and inventory, and adopting technology and software to streamline operations.
With the enterprise plan you get a dedicated customer success manager, along with chat and call support.