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AI Powered Field Team Management Solutions

Helping
Technicians Focus
On Work That Matters

Build better service teams by enabling faster ticket management systems, easier service scheduling, quotes and invoice generation, and customer insights, with the power of AI, and Fieldproxy

The Best In The Business
Choose What's Best For Their Business

100,000+

Supercharged Service Technicians

250+

Trusted Clients

150+

Countries Leveraging Fieldproxy

We Are Here To Help You Do Better -
All Your Field Service Management Features In One Place

Use Fieldproxy's allocation algorithms to automatically create and assign service tickets, use predictive intelligence to renew contracts and initiate service requests, order products, raise invoices, and much more.

Capacity Planning

Define and create fixed and ad-hoc field teams and service crews based on geography, skills, type of work, and availability. Distribute work seamlessly and receive, assign, and track all your service jobs in one place

Automate Opportunity Generation

Prioritize visits that involve older equipment and possible replacements and enable your technicians to review open estimates, equipment service histories, and notes to find new sales opportunities at a location.

Automated Issue Resolutions

Do not keep customers waiting - use Fieldproxy's advanced suggestive AI to automatically display a list of recommended solutions from your knowledgebase to the customer as an L1 support resolution.

Intelligent Quotes And Estimates

Set up automated followups for quote approvals and invoice payments to send reminders based on likelihood and customer history, as well as SLA records and service schedules.

AI Powered Route Optimizations

With improved route optimization, your agents are always assigned the right tickets at the right time, all with the single click of a button. Create magic for your service technicians with optimized route scheduling.

Stock Maintenance

Revamp management processes for individual stockrooms and truck stock by streamlining operations and enhancing swaps and transfers, all the while ensuring the integrity of stock levels is maintained.

Predictive Reporting And Suggestions

Eliminate bottlenecks through the implementation of process automation powered by artificial intelligence (AI). Leverage machine learning (ML) to provide insightful recommendations and enhance overall efficiency.

Project Planning & Management

Establish a robust system for creating, managing, and monitoring project workflows, ensuring tasks are executed in a sequential manner, adhering to timelines and budget constraints.

Our Customers Love Us - Why Wouldn't You?

Divyanshika

HR at Indigo Paints

"Fieldproxy provides the support we need to manage the key areas of operation at Indigo Paints. Among other things, it enables us to gain real-time data on site visits and provides support
for our processes.”

indigo paints

Abhishek Javeri

Director At PASL

"Location tracking is hard to managing my remote team. It helps improve efficiency and productivity by keeping tabs on employees' whereabouts. Highly recommend to any business in need of a reliable way to manage their remote workforce."

Gobalakrishnan M

Chief Operating Officer

"After using Fieldproxy, it has significantly improved our operations. Our managers can easily track users and share reports with the management team and our users find the application user-friendly and easy to use.”

powertech

All Your Service Priorities Under One Roof

With Fieldproxy, manage all your service team processes under one roof

1createtickets

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Its's easy and free to get started with Fieldproxy!

Click to reveal details about the process

01

Create an Absolutely
Free Account

Quickly set up an account with Fieldproxy. It takes less than 5 minutes to set up. Or you could schedule a FREE demo.

02

Create And Publish
Your First Task

Use the one-click templates to build your very first workflow, according to your use case. Takes just 30-seconds

03

Assign Service Tasks To Your Agents

Setup automated scheduling, or assign them to your managers based on geofencing, location intelligence, and more.

04

Let The Reports
Pour In

Watch as data from the field is updated in real-time in manager's dashboards. It's time to go make data-driven decisions now.

Performance-Based Task Assignments

With Fieldproxy, task assignment becomes a easy. Our Magic AI Feature evaluates the performance metrics of your field agents and assigns tasks based on their track record. By leveraging the expertise of your top performers, you can ensure exceptional service delivery and maximize productivity.

Say goodbye to manual assignments and hello to a automated workflow.

AI-Powered SLA Automation

With Fieldproxy, meeting service level agreements (SLAs) becomes effortless. Our AI-powered system automates escalations and reassignments if servicing is not completed within the specified SLAs as per the contract. Magic AI will Automatically ressign the job based on their track record.

Streamlined Spare Part Management

Say goodbye to complex spare part requests and welcome the efficiency of Magic.AI. Our software automates the process of requesting and managing spare parts, simplifying inventory management and ensuring timely availability.

With just a one click, your team can effortlessly handle spare part requirements, reducing downtime and enhancing overall operational effectiveness.

integration

Seamless Integration With All Your Favorite Tools

We do all of the trackings so you don't have to waste time manually logging data. Use Fieldproxy as a plugin between your CRM and your field team.

Fieldproxy is the best service team location tracking solution that can integrate with all your existing office tools.

Explore All Integrations

Join our awesome community

Share work, seek support, vote on components, stay updated and network with other Lumers.

Join our Community

fsm solution

Fieldproxy made Super simple

Set and track organization to individual-level goals

Monitor timelines and match them against departments

View all your data in one place at the same time

Make real-time decisions

Start Your Free Trial

Take control of your future

Gain visibility, set goals, and surpass them with our powerful software.
Book a free demo now!

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