Automation solutions for service technicians. Works with all your existing solutions and CRMs.
Kritika Finance Private Limited is a private limited company based in Pune,India Established in 1992 the company is involved in the business activities such as Investment activity of ICICI etc. i.e. accepting funds from pubic in different investment plans like flexi bonds etc.,Non-operating financial holding companies,Own account security dealing by security dealers (i.e., investing in securities with his/her own monies).
Kritika Finance, challenges that they needed to overcome in order to continue providing their customers with top-notch service. One of their main challenges was loan collection. As a finance aggregator, they needed to ensure that their customers were able to pay back their loans on time, and that the collection process was streamlined and efficient. Additionally, managing attendance and leave for their employees was a time-consuming task that needed to be simplified. Lastly, real-time location tracking was a necessity to ensure that their field service team was able to provide quick and efficient service to their customers.
Fieldproxy is glad to have partnered with Kritika Finance to help align their field teams towards the mission and vision of the organization. Here’s how we helped Kritika Finance overcome their challenges in as little as two months.
Fieldproxy provided Kritika Finance with a ticket management system that enabled them to track and manage their loan collection process in real-time. This helped Kritika Finance to optimize their resource allocation and reduce response times.
Fieldproxy provided Kritika Finance with an attendance management system that helped them to manage their field service team's attendance and leave in a hassle-free way. This helped Kritika Finance to reduce errors and improve their operational efficiency.
Fieldproxy provided Kritika Finance with a real-time location tracking system that helped them to monitor their field service team's location in real-time. This helped Kritika Finance to optimize their resource allocation and improve their response times.