About The Company
Kritika Finance Private Limited is a private limited company based in Pune,India Established in 1992 the company is involved in the business activities such as Investment activity of ICICI etc. i.e. accepting funds from pubic in different investment plans like flexi bonds etc.,Non-operating financial holding companies,Own account security dealing by security dealers (i.e., investing in securities with his/her own monies).
Obstacles In Kritika Finance Growth Plans
Kritika Finance, challenges that they needed to overcome in order to continue providing their customers with top-notch service. One of their main challenges was loan collection. As a finance aggregator, they needed to ensure that their customers were able to pay back their loans on time, and that the collection process was streamlined and efficient. Additionally, managing attendance and leave for their employees was a time-consuming task that needed to be simplified. Lastly, real-time location tracking was a necessity to ensure that their field service team was able to provide quick and efficient service to their customers.
Kritika Finance Partnership With Fieldproxy
Fieldproxy is glad to have partnered with Kritika Finance to help align their field teams towards the mission and vision of the organization. Here’s how we helped Kritika Finance overcome their challenges in as little as two months.
Loan Collection
Fieldproxy provided Kritika Finance with a ticket management system that enabled them to track and manage their loan collection process in real-time. This helped Kritika Finance to optimize their resource allocation and reduce response times.
Attendance and Leave Management:
Fieldproxy provided Kritika Finance with an attendance management system that helped them to manage their field service team's attendance and leave in a hassle-free way. This helped Kritika Finance to reduce errors and improve their operational efficiency.
Real-time Location Tracking:
Fieldproxy provided Kritika Finance with a real-time location tracking system that helped them to monitor their field service team's location in real-time. This helped Kritika Finance to optimize their resource allocation and improve their response times.
How Are Kritika Finance Sales Team Doing Now?
- Agents are reportedly able to approach more opportunities than they could before, meaning faster prospect qualification and more sales and service
- Kritika Finance to improve their business processes, reduce costs, and enhance their customer experience.
- 150+ responses recorded on the Fieldproxy app, per day. 1050+ responses a week means a lot of data for managers to make better decisions in just a few mintues, instead of spending multiple hours trying to make sense of data on paper.
