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State Cement Corporation of Pakistan (SCCP) established a 1000 TPD Romanian cement line at Kohat in 1984. The Government of Pakistan in open bidding in 1992 privatized the Company. They manufacture white cement and gray cement.
The new management headed by Aizaz Sheikh (CEO) undertook an extensive BMR program in 1995 funded by proceeds of a public offering and a commercial debt. The capacity of the Plant was enhanced to 1,800 TPD by engaging KHD, a renowned German Company
KCCL has been in expansion mode since then and timely converted to coal firing, established a white cement plant of 450 TPD production capacity, set up a new grey cement line of 6,700 TPD capacity and also established a standby power plant of 22.4 MW capacity.
Kohat Cements has a massive outside sales operation. Their teams are out on the field nearly every single day, creating leads and opportunities for the company. The field agents have a set hierarchy, with managers and different reporting hierarchies. Consequently, managing all of these users can get cumbersome really quickly.
With the onset of the COVID-19 pandemic, things got a bit more hectic. Fieldproxy came into the picture with its host of readymade solutions, but before we get there, let’s take a look at how Kohat cement previously ran their operations.
Despite having a huge number of field team professionals under their belt, Kohat Cement had a manual approach to how they operate them. This meant that things could be improved in certain aspects along the organization that would help boost sales further.
With large teams you also get a fairly more complex organizational chain, and any change or communication takes a long time to reach everyone when you’re doing things manually. Something needed to change, because faster communication through the chain equals faster execution of ideas and better data-backed results.
The typical day of an outside sales professional involved a steps:
Needless to say, a lot of things are going on while an employee moves about his day at kohat cement. Is this the most optimal way to carry out tasks? How can a few teams be made just as good if not better than the other teams? What kind of tools do the teams need?
All of these questions had a few good answers, but let’s take a look at how Fieldproxy was able to solve for these challenges and more for Kohat cement
Fieldproxy is glad to have partnered with kohat cement to help align their field teams towards the mission and vision of the organizations. Here’s how we helped kohat overcome their challenges in as little as two months.
Leveraging Fieldproxy’s advanced lead creation and sales visit scheduling features, Kohat Cement field sales professionals were able to decrease turnaround time drastically. The features helped outside sales professionals perform faster sales visits. How?
With Fieldproxy’s highly flexible role builder and team management systems, it became incredibly easy for kohat cement to manage and deploy all of their field teams with just a few clicks.
Creating a hierarchical structure and allocating tasks and schedules to specific teams and resources becomes seamless with Fieldproxy.
One key factor that could hinder kohat cement sales teams when they’re out on the field was how they would be able to relay sales information to their managers, in case of poor network coverage.
What would happen when an agent has lost connectivity to the internet? Is there a way for the agent to tell their manager whether or not a sale is made? How is the manager supposed to have accurate real-time data if a hundred such agents don’t have access to the internet?
Fieldproxy helps Kohat Cement cover all of these use cases and more. With offline data capture and sales task processing, agents are now able to update sales numbers regardless of where they are or how bad their network is.