BiC is a popular multi-national French manufacturing corporation based in Clichy, France, best known for making disposable consumer products such as lighters, razors and pens
February 17, 2021
Company Overview
Why A 75+ year old Multi-National company trusts fieldproxy as its field service automation and Employee Management Solution
BiC is a popular multi-national French manufacturing corporation based in Clichy, France, best known for making disposable consumer products such as lighters, razors and pens.
They have a history of making some of the finest quality products, made simple, inventive and reliable - for everyone, everywhere.
Naturally, they have a massive field force and sales team across Europe, North America, and several parts of the Developing Markets.
Fieldproxy helped BiC accelerate their field teams and make it easier for these teams to coordiante, automate, and deploy operations faster than ever before.
What BiC Desperately Needed
A completely online data collection and management tool for Point Of Sales details.
A more robust task scheduling solution for processing their sales orders.
Updates in sales and numbers reported to managers in real-time. An expense, delivery, and payments management tool all clubbed together in one one invoice management software.
Designed real-time dashboards enabling managers to view data as soon as their sales team records it from their mobile app
Simple Task Allocation
Provided managers to be able to use geofencing to allocate tasks to the salesmen closest to the stores
Migrate Operations Online
Transfered all of BiC’s China operations online on the Fieldproxy app, providing their sales teams to just login and access past data with zero to little effort.
Merchandising and Order Management
Enabled field sales teams to perform merchandising and taking down sales orders from the app, reducing friction between the suppliers and buyers and closing deals faster.
Results
50% Reduced BiC’s operation times by roughly half within the first quarter
35k Agents recorded on average 35,000 responses on tasks assigned.
22% Increased BiC China’s revenue by 22% YoY, helping them move their operations at scale
Conclusion
Fieldproxy’s field service automation and field team management solution changes the way business operate. It helped BiC grow their business drastically, enabling them to save time, but generate more revenue at the same time. And it can do the same for your business as well.
Think Fieldproxy is the right fit for your business?
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