Automation solutions for service technicians. Works with all your existing solutions and CRMs.
ServiceTitan is an amazing tool for field service managers that are looking to scale their field team operations. It has a range of solutions, including ServiceTitan’s dispatch management and Marketing Pro services.
But in this article, we’re going to take a look at how ServiceTitan works, some common queries customers have with regards to the field service management application, and how Fieldproxy is the best ServiceTitan alternative in 2023.
ServiceTitan is a software platform designed specifically for home service businesses such as plumbing, HVAC, electrical, and other related industries. It provides tools and features to help these businesses manage their operations more efficiently and effectively.
The platform includes features for managing scheduling and dispatch, invoicing and payments, customer management, inventory management, and analytics and reporting. ServiceTitan also integrates with a wide range of third-party software solutions, including accounting software, payment processors, and marketing tools.
ServiceTitan is used by thousands of businesses across the United States and Canada, ranging from small independent contractors to large franchise operations. It is considered one of the leading software solutions in the home services industry, known for its ease of use, flexibility, and powerful features.
ServiceTitan Marketing Pro is a suite of marketing tools designed to help home service businesses acquire and retain customers more effectively. It is an add-on to the ServiceTitan platform and includes a variety of features and capabilities to help businesses generate leads, create targeted marketing campaigns, and analyze the performance of their marketing efforts.
Lead generation tools: ServiceTitan Marketing Pro provides tools to help businesses generate new leads, such as customizable landing pages, call tracking, and online booking forms.
Email marketing: The platform includes a robust email marketing tool that allows businesses to create and send targeted email campaigns to their customers and prospects.
Reputation management: ServiceTitan Marketing Pro helps businesses manage their online reputation by monitoring customer reviews and providing tools to respond to feedback and improve customer satisfaction.
Analytics and reporting: The platform provides detailed analytics and reporting capabilities, allowing businesses to track the performance of their marketing efforts and make data-driven decisions.
Overall, ServiceTitan Marketing Pro is designed to help home service businesses streamline their marketing efforts and generate more leads and customers, ultimately helping them grow their business and increase revenue.
We would recommend ServiceTitan Marketing Pro to all service teams that are looking to up their customer
The starting price for ServiceTitan is $398 per month and can increase based on the specific needs of each contractor. ServiceTitan mandates the purchase of an annual contract and does not levy extra charges for office staff members.
Comparatively, if you’re using Fieldproxy, you’re getting all the features of Fieldproxy with incredible customer support and flexibility at a fraction of the cost of ServiceTitan.
If you’re an existing customer, based on the use case, you can use one of the following links to login to ServiceTitan:
As a few reviewers on G2 had rightly pointed out, ServiceTitan’s support can be a bit challenging at times.
But you do have the community forum that answers most of your queries, and their Youtube tutorials and how-to guides certainly provide good guidance. However, for the trickiest of problems that some enterprises might face (happens a lot more than you might think), the support team might take a bit of time to get back in touch with you.
As businesses expand and operations grow more complex, managing field teams can be a daunting task. From managing tickets to scheduling jobs and everything in between, keeping track of everything can be time-consuming and inefficient.
That's where Fieldproxy comes in - an end-to-end field team management solution that aims to simplify these tasks and streamline operations.
One of the key features of Fieldproxy is its ticket management system. With this feature, businesses can create, assign, and manage tickets, ensuring that issues are resolved quickly and efficiently. This means that customers get the service they need, and businesses can maintain their reputation for quality customer support.
Another important aspect of Fieldproxy is its job scheduling feature. With this tool, businesses can schedule jobs and assign them to field teams in real-time. This helps ensure that the right team is on the job at the right time, which can save businesses time and money.
Fieldproxy also offers a mobile application that allows field teams to generate quotes and estimates on the go. This feature is particularly useful for businesses that operate in industries where quotes and estimates are necessary, such as construction or landscaping. With this feature, businesses can provide accurate quotes to their customers quickly and easily.
In addition to generating quotes and estimates, the Fieldproxy mobile application also allows businesses to raise invoices and facilitate payment collections through integrations with popular payment gateways. This can help businesses get paid faster and with less hassle.
With features like customer happiness index, and historical customer data, ensure your customers are always satisfied with your products and services. Know exactly how your customers operate and provide better quality services.
Fieldproxy’s easily-presentable data dashboards and reports allow managers to make sense of all the data their field teams collect, in real time.
Create, curate, and manage different dashboards and reports to help make better data-backed decisions for your service teams.
So why should businesses consider Fieldproxy over ServiceTitan? With its comprehensive set of features, Fieldproxy can help businesses save time, streamline operations, and improve customer satisfaction.
Plus you get all this at a fraction of the cost of ServiceTitan. And with a free demo available, there's no reason not to give it a try. The best ServiceTitan alternative in 2023 is Fieldproxy.
If you're looking for an end-to-end field team management solution that can help you manage tickets, schedule jobs, generate quotes and estimates, raise invoices, and collect payments while also providing customer feedback support, then Fieldproxy might be the solution for you.
Book a free demo today to see how Fieldproxy can help your business improve its operations and customer satisfaction.