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Before you buy, get the lowdown on Skynamo vs. Fieldproxy. You'll find out what the most popular solution is, how well it works, and how to choose the right solution for your Field Service Management.
Any field sales manager worth their salt knows the importance of using an automated field sales management tool. There are just so many ways an FSM solution can change the way a business operates.
Any manager knows that - field service solutions like Fieldproxy change the game for organisations big and small. FSM software entirely transform the way a business operates - from increasing productivity to saving time to boosting revenue and customer satisfaction and much more. The difference between using an automated tool for your field management needs and using a traditional one is like night and day.
That being said, no FSM software can be a perfect solution for your business. For instance, Let's take one of the top players in the industry for field service management - Skynamo
Although Skynamo provides a great platform for behavioural monitoring, sophisticated UI, and customised report generation, it lacks certain elements that make the price tag appear questionable. That aside, there are still a few tiny details that are missed here and there, that just drive Skynamo customers insane.
We’ll get into all of that in a bit, but we have to answer one question first - there has to be a better alternative to Skynamo right? Yes, there is, and in this article, we’re going to pick apart why Fieldproxy is the better alternative to Skynamo.
As we mentioned earlier, Skynamo started up as a cloud-based field service management solution called Honeybee, established in the year 2012. The tool helps small and mid-size service businesses by managing their field staff, providing customer support and simplifying the billing process through either their personalized dashboard or a mobile app. Their goal is to help businesses bring “more confidence in the information they are getting from the field and better control and clarity of their sales process.”
They cater to almost every business that has a field team - from food and beverages to wineries and breweries to office suppliers. The charges are a bit on the heavier side, but you’re one-hundred per cent getting what you paid for, and the customer support is top-notch.
Skynamo is well ahead of its competitors in terms of the features it provides. It focuses mainly on providing its customers with simple, easy-to-setup tools that require minimal customization. Some of them are clear winners, but there are a few cutbacks here and there, so let’s take a look at the most prominent advantages of a field service management tool like Skynamo:
With features like these, you may assume that Skynamo is second to none. True, with these solutions, a business can easily eliminate paperwork, improve communications between office and field and schedule their jobs.
But is that all it takes to make your life at work easier?
The features that you just saw may excite you to the point that you want to just subscribe to Skynamo to skyrocket your business. Before entering those precious card numbers, however, just ask if this is the product for you, for your business, for your employees - because that is what matters at the end of the day. Not how good the product is, but how good it will go along with your team.
Confused? Don’t worry, we’ve got a checklist to help you decide whether or not to go for Skynamo or get a better field service management solution like Fieldproxy
Hate to blow it to you, but the answer from Skynamo for all these questions will come out as a NO! These are mandatory features to be in a field service management software. The above questions clearly show you that you will have to integrate multiple other software with Skynamo to efficiently handle your business.
And not just Skynamo, we suggest you ask these questions before choosing any field service management software.
So what can you do? Which software solution makes sense to businesses, but isn’t very heavy on the wallet? Let's explore a powerful alternative that not only checks all the above questions unlike Skynamo but is also available at the most cost-effective means for your business.
If you're looking for an intuitive solution for your business regardless of the size of your organization, Fieldproxy offers you the whole benefits with 80% less subscription cost than the counterpart.
Fieldproxy is an all in one field service management software to handle your entire field operations. It is a full-featured software product that helps managers of retail, pharma, consumer goods, real estate and construction etc., to collect data in a structured format.
Managers can create workflows for their employees from the web dashboard and assign tasks for their agents within minutes.
It has a user-friendly mobile app from which the field agents can update the tasks once they complete and managers can get field updates in real-time.
Fieldproxy has workflows specially designed to ensure that the on-ground field agents are safe and secure. In this time of the pandemic, this special feature acts as a lifesaver by tracing the contact, hygiene compliance and accountability.
"Fieldproxy gives us more visibility of how our business is moving and make us much more efficient each day"
Source: Chantelle, Field service manager
This feature-rich cloud-based application brings all your field tasks under one roof with the most interactive web application and highly capable mobile app. The heavy-duty software provides ample features like:
This Feature helps field managers by giving them the ability to create service schedules based on their technicians' location, priority, and availability. This can help reduce the burden on field managers by making it easier for them to organize and coordinate their team's activities.
An effective project management software should have robust tracking capabilities to allow the field manager to optimize the service route, locate technicians, and manage all aspects of the project for optimal efficiency. This software should be easy to use and allow for real-time collaboration between the field manager and technicians.
A quality service automation software should have customer management tools that help improve a team's view of their customers, facilitating better communication and the development of trusting relationships.
By being able to access a client's full details and insights into common issues, teams can more easily plan and execute strategies tailored to individual customers, ultimately leading to improved service overall.
These tools can be particularly helpful in the field service industry, where building strong relationships with customers is essential for success.
An effective industry service and scheduling management software should enable field technicians to create simple invoices in order to streamline the accounting and payment process.
This can help improve efficiency and reduce the burden on both technicians and the accounting team.
Properly tracking business expenses is crucial, but it can be a hassle if you're not using an effective method like a spreadsheet. It is helpful to use management software that also functions as an expense management and reporting platform to make this process easier.
This can help you keep track of your expenses more accurately and efficiently, ensuring a clear understanding of your business's financial situation.
As a service technician, keeping track of spares on the field is critical, and solutions like Fieldproxy can save time by automating the process of entering inventory data into a computer. This reduces the need for manual data entry, which can be time-consuming and prone to errors.
With automated tracking, equipment records are stored more efficiently, ensuring that data entry errors are minimized. As a result, you can spend less time on data entry and more time on other important tasks.
A field service management tool is not complete without good customer support. A quality tool should provide customers with customized views of appointment windows, services provided, and payment arrangements. Additionally, customers should be able to easily submit service inquiries using an online request form.
These features help ensure that customers receive the support they need and can easily access the information they need.
Field managers should be able to filter agent metrics according to their specific needs and view performance in an easily accessible dashboard. A good system should also automatically generate reports, saving time and reducing the burden of tedious tasks.
Overall, it is important to find a system that streamlines processes and makes your job easier. This can help you focus on other important tasks and achieve greater success.
Fieldproxy is a comprehensive field service management software that can support your service and maintenance business in managing all of your field operations. This full-featured software product is designed to help managers in a variety of industries, including HVAC, ISPs, electrical equipment manufacturers, and cleaning service businesses, to collect data in a more structured format.
Managers can easily create automated workflows for their employees and assign tasks to agents through the web dashboard. The mobile app, which is user-friendly, allows field agents to update tasks as they are completed and provides real-time updates to managers.
It also has special workflows designed to ensure the safety and security of on-ground field agents. During the pandemic, these features were especially useful for tracking contact, hygiene compliance, and accountability.
Fieldproxy’s feature-rich cloud-based application brings all your field tasks under one roof with the most interactive web application and highly capable mobile app. The heavy-duty software provides ample features like:
The first concern for any business owner before opting for software will be whether the tool provides value for money? The above comparison brings to a solid conclusion that Skynamo is not value for money for its steep price.
Finding the best Field service management can be tough. You would have noticed that the market is dominated by the so-called top players. Don't let The ratings influence your decision when looking for an FSM tool.
If you streamline your search by taking multiple factors that I mentioned above into consideration, a solution like Fieldproxy proves a greater value for money and will be a perfect fit for your business than the pricier software.
You are just a click away from trying out Fieldproxy Field management software. Book a free demo now to start experiencing the best possible alternative for Skynamo.
