Introduction
HVAC is the use of various technologies to control the temperature, humidity, and the purity of air in an enclosed space. It regulates the movement of air throughout the space. HVAC companies are constantly on the go today and they need software that can handle the complex needs of the demanding business.
What Is An HVAC Software And What Does It Do?
An HVAC Field Service Software equips the HVAC system to operate more effectively and profitably by using high end technology in different ways. It is an integrated management platform, specifically designed for HVAC contractors, that enables the heating, ventilation and air conditioning companies to provide better services and enhance their overall customer experience and satisfaction. The software will ideally offer end to end support to the field service managers and technicians to get their job done more efficiently.
HVAC software leverages advanced technology to help in tracking and recording customer calls, coordinating HVAC job scheduling and tech dispatching and empowers the field service team to increase sales.
Key Features Of An HVAC Software
Job Scheduling
Foremost thing that HVAC software does is helping the field managers to organize, plan and schedule their service schedules based on location, appointments and availability of field technicians. This will save time, enhance the number of tasks done for the day and streamline the process.
GPS Tracking
The advanced GPS location tracking technology will allow the field manager to optimize the service route and assign the right route map to technicians as well. This will make the route service easy to ensure efficiency. It also makes it easy for the tech team at the office to track the field employees very easily.
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Customer Satisfaction
The customer management tools in built in HVAC service software allows the business to record customer details, their history with the company, feedbacks and issues. This will help to improve customer service and gain their trust.
Analytics
The HVAC software also enables reports on staff related information on their performance, field service details, customer details etc. This will help the business to sit back, think and analyze the hooks and fix them on a real time basis.
With the turnover in HVAC business today, every company should effectively think of implementing a super efficient HVAC software to improve the current process and enhance the future business!
